One Night at the Call Center by Chetan Bhagat

Menippean Satire- We can see a satire on work culture. Bakshi is very selfish and he wants to go Boston so he encourages Shyam to make the website and he doesn't think about any of his employers. Bakshi is the boss in the call center and he is cruel as he thinks all the other characters are scapegoats. The characters are unhappy in their life and when they are in trouble, and get a call from God, they decide to come out of the solution themselves. When readers read about the call from God, everybody says that it cannot be possible and due to this, Chetan Bhagat puts the idea of Military Uncle too. Chetan Bhagat talks about the Urban Middle Class of India. This novel is a seriocomic genre. Bakshi can be seen as "incompetent professional men of all kinds" and can be treated as diseases of the intellect. 


 Narrative Structure- This novel is very complex. We can also interpret as story going on as a dream sequence to the narrator. In the end there is a call from God and the readers might not agree with it so Chetan Bhagat has put another idea that whatever things are told by the God is told by Military Uncle. We can compare this novel with the movie Life Of Pie where the central idea is of God. Pie narrates his story that how he lived with a tiger for so many days and he believes in God because from childhood, he has been in the company of religious people and his mother used to tell him the stories of God.


 Friedman in his book 'The World is Flat' talks about carrier of information, individual power, liberation, competition and collaboration. In other words, we can say that knowledge society demands mind power. All the six characters are not knowledgeable but their accent is good and they can communicate easily with Americans. Effect of Globalisation can also be seen as the youngsters are working in call centers to earn money. Some old people like Military Uncle also work there as they have some family problems and due to their old age, they cannot get job anywhere else. Call Center can be called paradox as everyone have some needs so they do this job.

 Any book which helps solving the problems of the self is called a self help book. These types of books are easy to read and interpret, are digestible and does not require higher intelligence. In this novel, God is at the centre. When these characters get the call from God, after that their life changes totally. We can also say that we should face failures as "No success stories are complete without Failure".